CreditMitra Support Center
Find answers to your questions, troubleshoot issues, or get in touch with our support team.
Frequently Asked Questions
General Questions
- How do I create an account?
You can create an account by downloading the CreditMitra app from your app store and following the on-screen registration steps.
- What services does CreditMitra offer?
CreditMitra offers a range of financial services including personal loans, credit cards, insurance, and mutual fund investments.
- Is my data secure with CreditMitra?
Yes, we use bank-grade encryption and robust security measures to protect your personal and financial information.
Technical Support
- I forgot my password, how do I reset it?
On the login screen, tap "Forgot Password" and follow the instructions to reset your password via your registered email or mobile number.
- My app is crashing, what should I do?
Please try clearing the app cache, reinstalling the app, or ensuring your device's operating system is up to date. If the issue persists, contact our support team.
- How do I update my personal information?
You can update most of your personal information directly within the app's profile settings. For sensitive changes, you may need to contact support for verification.